Work
The record
Twenty years of technology leadership in credit unions, starting with a nine-person IT team and ending up running technology for a nearly $8 billion institution. Data centers, core platforms, digital banking, security, and now AI.
Experience
Chief AI Officer
CurrentAug 2026 — PresentCredit union‑owned CUSONational
Opmodi's first Chief AI Officer, leading the AI Center of Excellence that helps credit unions adopt AI safely and at scale.
- Set the technical and governance direction for industry‑wide AI enablement
- Lead AI maturity assessment and peer benchmarking across member institutions
- Advise executive teams and boards on AI strategy, risk, and regulatory posture
- Translate emerging capability into practices a cooperative institution can safely operate
SVP / Chief Information Officer
Mid-Hudson Valley Federal Credit Union
Aug 2022 — Aug 2026$1.7B in assets · team of 25Kingston, New York
Led technology, project management, data analytics, artificial intelligence, and digital services for one of New York's top credit unions, voted Forbes' best in the state in 2024.
- Created and led award‑winning AI platform initiatives with partner organizations
- Wrote the organization's AI policy and the system controls that enforce it
- Built AI tooling for governance and data‑leak prevention across software engineering teams
- Implemented AI cost optimization: token cost controls, model routing, and local LLM deployment
- Led the digital banking transformation, lifting satisfaction and adoption among business members and corporate partners
- Modernized infrastructure to a cloud‑centric model, saving over $100,000 a year in operating expense
- Reorganized technology, data, project management, and digital teams — $50,000 a year in savings, with succession established for key roles
- Maintained a clean audit record: no major risk findings and a consistent CAMELS 1 rating
- Established the credit union's first strategic technology planning process
Vice President, Information Technology
Hudson Valley Credit Union
Feb 2012 — Aug 2022Nearly $8B in assets · team of 40Poughkeepsie, New York
The top technology role at one of the thirty largest credit unions in the country, across a decade of core, digital, and automation work.
- Led evaluation, selection, and conversion to the Symitar core in 2015 — over $500,000 a year in combined staff and operating savings
- Converted digital banking from DI/NCR to Q2 and Alkami, improving mobile app satisfaction ratings by 20%
- Ran Lean Six Sigma process improvement work worth more than $500,000 a year in operating savings
- Led adoption of open banking, opening core services to third parties and expanding member self‑service
- Deployed robotic process automation across the organization, saving over 1,000 hours of process time a year
- Introduced self‑service kiosk technology, reducing branch staffing requirements
- Deployed retail teller check capture, cutting 30 to 45 minutes from nightly branch closing
IT Operations Supervisor
Visions Federal Credit Union
Oct 2009 — Feb 2012$3.5B in assets · team of 8
Ran IT operations for a top thirty credit union through a platform modernization and two mergers.
- Led the Symitar core modernization onto virtualized platforms and storage area networks, reclaiming over 500 square feet of data center space
- Wrote the first formal information security procedures and introduced next‑generation security tooling
- Merged the technology of two acquired credit unions in New Jersey and Pennsylvania into the core infrastructure
- Provided technology counsel directly to the CEO and Board of Directors
Manager of Information Technology
Montgomery County Teachers Federal Credit Union
Apr 2007 — Oct 2009$450M in assets · team of 9Maryland
My first technology leadership role in credit unions, covering the data center, branch technology, and audit.
- Designed, built, and moved the primary data center to a new facility on all‑new infrastructure
- Restructured the technology organization, removing two FTE positions from annual operating expense
- Deployed teller cash recyclers and check capture across the entire branch network
- Led technology build‑out for two new branch locations
- Carried the organization through internal, state, and federal technology audits
Project Manager / Technology Lead
E-site Marketing, LLC
Jul 2005 — Apr 2007Team of 9 engineers
Built web applications for hospitality clients, coordinating the front end and back end development teams.
- Built distributed management software used across hundreds of golf resort properties worldwide
- Delivered the marketing site for one of Colorado's best‑known luxury hotel brands
- Led the company's expansion into Microsoft development technologies for client work
Recognition
Recognition earned for technology and AI work inside credit unions.
Award-winning AI platform initiatives
Mid-Hudson Valley Federal Credit Union
Created and led AI platform work, delivered with partner organizations, in a regulated financial institution.
Forbes Top Credit Union in New York
Mid-Hudson Valley Federal Credit Union · 2024
Institution-level recognition during tenure as SVP and Chief Information Officer.
Education
Master of Business Administration
University of Arizona — Global Campus · 2015–2017
BA History, minor in Computer Science
Allegheny College · 2001–2005
Executive Leadership Program
Leadership Dutchess · 2020
Leadership Dutchess
2013
Certifications
Technology Leadership Certificate
Cornell University · 2024
Python Programming Language Expert
Pluralsight · 2020
Lean Six Sigma Yellow Belt
Rochester Institute of Technology · 2014
Board & community service
Governance roles held outside the credit union movement, in the Hudson Valley.
Chairman, Board of Directors
Family Services, Inc. · 2013–present
Community services across the Hudson Valley.
Board of Directors
Arts Mid-Hudson · 2021–present
Creative and performing arts.
Core expertise
- Organizational strategic planning
- Strategic technology planning
- AI governance & policy
- Strategic risk management
- Regulatory compliance
- Digital product management
- Data analytics strategy
- Core banking conversions
- Process improvement leadership
- Strategic budget management
- Business performance management
- Vendor management
- Software engineering